Read this first. Orelo is a food-tracking tool, not medical advice. AI food recognition can be wrong — always verify important nutrition data yourself. These Terms include a binding arbitration agreement and class-action waiver (Section 15). You have 30 days from first use to opt out of arbitration by emailing support@getorelo.com.
These Terms of Use (“Terms”) govern your use of the Orelo iOS application (“the App”). By downloading, installing, or using Orelo, you agree to be bound by these Terms. If you do not agree, do not use the App.
By downloading, installing, or using Orelo, you agree to be bound by these Terms of Use. If you do not agree with any part of these Terms, you must not use the App.
Orelo is licensed to you for personal, non-commercial use only. You may not reproduce, distribute, transmit, adapt, or otherwise make use of the App without the developer’s written permission. You agree not to reverse engineer, decompile, or attempt to derive the source code of the App.
IMPORTANT: Orelo is NOT medical advice, dietary advice, nutritional advice, or a medical device.
Orelo and its developer are not healthcare providers, medical professionals, nutritionists, dietitians, or licensed healthcare practitioners. The information provided by Orelo is for general informational and hobby purposes only. It is not intended to diagnose, prevent, treat, or cure any medical condition or disease.
Do not use Orelo as a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider before making any changes to your diet, exercise routine, or health regimen, especially if you have pre-existing medical conditions, take prescription medications, are pregnant or breastfeeding, have food allergies or intolerances, or are under medical supervision.
Orelo uses three layers of artificial intelligence to estimate nutritional information:
The nutritional data generated by these systems is an estimate only, not verified nutritional information. AI models can make mistakes, misidentify foods, and provide inaccurate macronutrient and micronutrient calculations.
We strongly recommend verifying important nutritional data against official sources (product packaging, nutrition labels) or consulting with a registered dietitian for medical or professional purposes. The App is designed for general food tracking and awareness. Do not make medical or health decisions based solely on AI-generated nutritional estimates.
Orelo integrates with Apple HealthKit to read and write nutrition and activity data. While Orelo syncs data to and from HealthKit, the accuracy and completeness of this data is not guaranteed. Data synced through HealthKit should not be used as the sole source of truth for health decisions. You are responsible for verifying HealthKit data accuracy and controlling which data the App can access through your iPhone Settings.
Orelo requests permission to access your device’s camera, photo library, and microphone:
Photos are first analyzed on-device via Apple Vision and Orelo’s Core ML classifier. When necessary, they are sent to Anthropic’s Claude API for deeper analysis. The App will never access your camera, photo library, or microphone without your explicit permission through iOS permission dialogs. You can change these permissions at any time in Settings → Privacy.
Orelo includes an AI-powered feature that may flag beverages as potentially alcoholic. This feature is not reliable and should NOT be used for:
You are solely responsible for identifying whether a beverage is alcoholic. Verify through other means (label reading, ingredient lists) if legal or health decisions depend on it.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Orelo is provided “as-is” and “as available” without any express or implied warranties. The developer makes no warranty that the App will meet your requirements, operate uninterrupted, or be error-free. The developer disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
In no event shall the developer be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages; loss of profits, revenue, data, or use; damage to property, illness, injury, or death; or any claim arising from use of or inability to use the App, even if the developer has been advised of the possibility of such damages.
The developer’s total liability for all claims arising from the App shall not exceed the greater of (a) one hundred U.S. dollars ($100) or (b) the total amount you have paid to use the App in the twelve (12) months preceding the event giving rise to the claim.
The developer is not responsible for data provided by Anthropic, Apple, Google, OpenFoodFacts, or any other third-party services; your device’s hardware, software, or network; or your interpretation or use of App data.
Orelo’s full Privacy Policy is available at getorelo.com/privacy. In summary:
Orelo offers an auto-renewing subscription (“Orelo Pro”) through Apple’s App Store.
You are solely responsible for your health, nutrition, and wellness decisions. Orelo is a tracking tool, not a medical device or professional health service. Do not use the App as a substitute for medical diagnosis or treatment, professional nutritional or dietary advice, professional health coaching, or any professional healthcare service.
By using the App, you assume all risks, including inaccuracy of AI-generated nutritional estimates, data loss due to device failure or software errors, unintended health consequences from App use, and any other risks associated with mobile app use.
You agree to indemnify, defend, and hold harmless the developer from and against any and all claims, damages, losses, and expenses, including reasonable attorneys’ fees, arising from your use of the App, any breach of these Terms, any violation of applicable law, injury or death caused by your use of the App, any action taken or not taken based on App information, or any health consequences, financial loss, or other damages resulting from your reliance on the App. This indemnification applies even if the developer is partially at fault, except where prohibited by law.
Orelo is intended for users aged 13 and older. By using the App, you represent and warrant that you are at least 13 years old (or the legal age of digital consent in your jurisdiction). If you are under 18, you agree that your parent or legal guardian has reviewed and consented to these Terms.
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
To exercise California rights, email support@getorelo.com with the subject line “California Privacy Request.”
If you reside in Canada, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. Because Orelo relies on services based in the United States (Anthropic for cloud AI, Google Firebase for analytics, and Apple’s global infrastructure), your personal information may be processed outside Canada. The safeguards described in our Privacy Policy apply regardless of where processing occurs.
To exercise any PIPEDA rights or ask questions about Canadian data practices, email support@getorelo.com.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Except for claims that qualify for small claims court and except where prohibited by law, any dispute arising out of or relating to these Terms or your use of Orelo shall be resolved through final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall take place in Illinois, or another mutually agreed location, or by video if permitted by AAA rules.
You and the developer agree that any dispute shall be brought in your and the developer’s individual capacity only, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate or join more than one person’s claims.
You may opt out of this arbitration agreement by emailing support@getorelo.com with the subject line “Arbitration Opt-Out” within thirty (30) days of first downloading or using Orelo. Include your name and, if available, the Apple ID email associated with your purchase. Opting out does not affect any other part of these Terms.
This arbitration agreement does not prevent either party from seeking injunctive relief in court for intellectual property infringement or from filing a complaint with a government agency. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement.
These Terms are governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to its conflict-of-law principles. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions.
For any dispute that is not subject to arbitration, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Illinois. Any claim or action arising from or related to these Terms must be brought within one (1) year of when the claim arises, or be forever waived.
If any provision of these Terms is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid, or if not possible, severed, and the remaining provisions shall remain in effect.
The developer reserves the right to modify these Terms from time to time. Material changes will be communicated through an in-app notification, a pop-up dialog, an updated “Last Updated” date, or email. Continued use of the App after changes indicates your acceptance. For material changes that negatively affect your rights, the developer will provide reasonable advance notice (at minimum 30 days) before the changes take effect.
For questions, concerns, or support related to Orelo:
Orelo
Email: support@getorelo.com
Website: getorelo.com
These Terms of Use govern the Orelo iOS application.